Episode #2: Turnaround Leadership
What to consider when working on changing culture as a new leader
Turnaround Formula
Operations | People | Culture | Organizations
1. Observe and assess your people, process, and technology, understanding your culture and
relationship dynamics impacting your performance, results, clients, retention, profitability, and the
business overall
2. Determine what your critical goal is as a business - what is the one thing you will change in
30/60/90 days, or 6-12 months, and the top 3-4 additional items
3. Build your vision and organizational “why” or purpose, to support and grow your people to help
achieve your desired business results
4. Set activity, action and KPI Expectations
5. Act, review, iterate, communicate, and repeat
The thoughts shared on this podcast, whether original content or content from others, represent my own personal views or those of other individuals, and do not necessarily reflect the opinion of organizations for which I am affiliated. This is not legal or investment advice, please seek professional advice for such advice.